Where the worry comes from
Many people dislike the idea that a stranger washed in the same machine before them. In fact, every machine rinses thoroughly with fresh water at the end of its programme. What matters is how you wash and which rules apply in the self-service laundry.
Washing hot costs nothing extra
At Wash&Go you pay per machine, not per degree. So you can wash towels, bed linen and underwear at 60 °C without it costing more. For coloured and delicate items, 30 or 40 °C is usually enough.
The dryer helps too
The heat in the dryer makes sure your laundry dries all the way through. Half-damp laundry that hangs around at home for days is more likely to start smelling.
Why there are house rules
- No pet blankets: people with allergies wash after you, and animal hair left in the drum could affect them.
- No dyeing: leftover dye would stain the next person's laundry.
- No work clothes soaked in oil or petrol: the residue would stay in the drum.
- No shoes: they bring street dirt into the machine and damage the drum.
Four habits for clean laundry
- Wash towels and bed linen at 60 °C.
- Take your laundry out right after the programme and dry it.
- Take a quick look inside the drum before loading.
- Use your own laundry bag for clean laundry only.
And if something catches your eye?
Call the support hotline on 0711 96893785. The Wash&Go laundromat Bad Cannstatt has its own local manager who takes care of it.

